Service message

Is your product defective? We find this annoying and would like to solve it for you as much as possible. You can submit a service report for this.

Service report as a reseller
To process your service report as quickly and efficiently as possible, you can submit your service report via our Portal . We can only process your service request if the form is completed in full via our Portal For other questions, please contact us via the contact page.

End user service report
As an end user, you report any defect to your Schaffenburg reseller. Your reseller can give you more information about the further course of the service process. For other questions, please contact us via the contact page.